Limited company Choujiya WEB site

Tatematsu Jiro

Postal code 231-0842
3-120 Ueno-cho, Naka-ku, Yokohama-shi, Kanagawa Prefecture, Japan

+8 25-755-5554

support@kimono-totonoe.jp

kimono totonoe

In principle, it will be 10 days after order confirmation (automatic transmission e-mail transmission for order confirmation).

With regard to the cancellation after the kimono cleaning has started, we are very sorry but we can not accept it.
The shipping cost incurred by the return will be borne by the customer. please note that.
Also, if you have any complaints about the finish, we will clean it again.

For the days of delivery and delivery of your kimono, cleaning is complete
It depends on the product course you choose.

Starting from the day when the kimono arrived to us, we will ship the selected product course within the following days.
・ Washing course … The kimono will be shipped to us within 3 weeks after arrival.
・ War wash + Takumi diagnostic course … The kimono will be shipped to us within 4 weeks after arrival.
(Due to the status of the stain, the work period may change significantly, so delivery may take four weeks or more)）

With regard to the cancellation after the kimono cleaning has started, we are very sorry but we can not accept it.
The shipping cost incurred by the return will be borne by the customer. please note that.

Credit card payment

Convenience store settlement
※ Overseas customers are not available

“Card payment” and “Convenience store payment” use the payment agent system of Epsilon Co., Ltd., a credit card payment agent
After ordering, we will move to the epsilon payment screen, so please complete the payment.
In order to make a secure payment, when customer’s information is sent via Epsilon site, it is encrypted communication by SSL (128bit) and credit card information is not held by this site, the company strictly I manage to.

Postpaid settlement ※ Overseas customers are not available

When you receive the cleaned kimono, please pay the delivery fee to the courier company.

Credit card payment will be settled after shipping products. Please pay “Convenience store payment” and “Postpaid payment” by the payment deadline specified by the credit card payment company (Epsilon Corporation).

If you feel dissatisfied with the quality of your kimono cleaning, we will clean it again. If you have problems, please contact us within 2 weeks after arrival.

If there is a problem, we will respond by our cash on delivery.

There is no specification.